Privacy Policy

Last updated: September 2026

AR

1. Information We Collect

Awni collects the minimum information needed to provide our service:

  • Phone number and/or email (for account creation and authentication)
  • Name (for display within your household)
  • Language preference
  • Task, reminder, and house-rule data you create
  • Children’s profiles and care logs you choose to record (for example feeding, sleep, growth, diaper, medication and vitamin entries)
  • Push notification tokens (for delivering notifications)
  • Subscription status (whether you hold an active trial or paid plan)
  • Photos you attach to a task (stored with our hosting provider, Section 3)
  • Voice recordings you choose to use for AI features (processed as described in Section 4; recordings are not stored)
  • Basic usage events (e.g. app opens, feature views) — never sold, and anonymized when your account or household is deleted

2. How We Use Your Information

We use your information solely to:

  • Provide the task management and reminder service
  • Send push notifications for tasks and reminders
  • Power the optional AI features described in Section 4, where you enable them
  • Manage your subscription and free trial
  • Improve the app experience

3. Data Storage

Your data is stored securely on Supabase (hosted on Amazon Web Services, in Singapore). All data is encrypted at rest and in transit. We do not sell your personal data, and we do not use it for advertising.

4. Third Parties We Share Data With

We do not sell your personal data. We share data only with the service providers who help us run Awni, and only to the extent each needs to perform its function:

  • Supabase / Amazon Web Services — hosting, database, and authentication
  • Google (Gemini API) — if you turn on AI translation, AI organizing suggestions, AI task creation from typed or spoken text, and AI voice transcription, the relevant text or audio is sent to Google to process that request, on Google’s infrastructure in the United States and other countries where Google operates. Not used to train Google's AI models. We do not store your voice recording. Google logs request data for a limited period, to detect and prevent violations of its Prohibited Use Policy and to make any legally required disclosures. These features are off by default and each can be turned off separately in Settings.
  • Microsoft Azure (Speech service, UAE region) — if you turn on AI read-aloud, the text being read is sent to Azure to generate audio. Not used to train Microsoft's AI models. Off by default and can be turned off in Settings.
  • RevenueCat — subscription and free-trial management (receives an app-assigned account identifier and your purchase status, not your name or contact details)
  • Meta Platforms (WhatsApp Business Cloud API) — delivery of one-time verification codes to your phone number when you verify your phone number or reset your password
  • Expo — delivery of push notifications to your device
  • Sentry — crash and error reporting, to help us fix bugs

Subscriptions purchased through the Apple App Store or Google Play are also processed by Apple or Google under their own policies.

5. Legal Basis for Processing

Our primary legal basis for collecting and storing your information — including storing it with our hosting provider outside the UAE, in Singapore, as described in Section 3 — is that doing so is necessary to provide the Awni service you signed up for. The UAE has not published an adequacy list, and no UAE adequacy decision covers Singapore.

For specific features you choose to turn on, we also rely on your consent, which you can withdraw at any time by turning the feature off in Settings: the optional AI features described in Section 4.

6. What We Do NOT Do

  • We do NOT track your location
  • We do NOT use your data for advertising
  • We do NOT sell your personal data

Awni does request camera access (to attach a photo to a task) and microphone access (for the optional AI voice feature described in Section 4). Both are only used when you actively choose to use those features, and each is a standard OS permission you can revoke at any time. The iOS build also declares two additional permission strings — Photo Library and Face ID — inherited from underlying components (the photo-attachment library and a secure-storage library); no Awni feature requests either, and neither prompt will appear unless a future update adds a feature that uses them.

7. Data Retention & Deletion

We keep the information described in Section 1 for as long as your account or household is active, and delete it using the process below. Some categories work differently:

  • If you are removed as a secondary manager, your account is not automatically scheduled for deletion the way a removed helper’s is — a removed helper’s account is deleted 30 days after removal unless the primary manager restores it. If you are removed as a secondary manager, contact us at the address in Section 10 to request removal of your data.
  • A record that you gave consent for a specific purpose (for example, turning on an optional AI feature, Section 5) is kept after you turn the setting off, so we can show that consent was given if asked; the record is de-identified once the related account is deleted.
  • Files you upload (such as task photos) may persist in storage for a period after the account record they belong to is removed.
  • Our internal audit log keeps a record of privileged actions on your household — such as creating a member account, editing a profile, resetting a password, verifying a phone number, or removing a helper or secondary manager. These entries can include your name and the last four digits of your phone number, and are kept indefinitely for security and accountability, even after the related account or household is deleted.

If you are the primary manager of your household, you can request deletion of the household’s account and all associated data at any time from the Settings screen in the app. If you are a helper or a secondary manager, ask your household’s primary manager to remove you, or contact us at the address in Section 10. Deletion is scheduled with a 30-day grace period — the primary manager signing back in during that window cancels the deletion and restores the account. After 30 days, the household’s data is removed from our servers, except for the categories described above and the following: anonymized usage statistics tied to a one-way hashed identifier and an internal audit-log entry recording that a deletion occurred (which, unlike the audit-log category above, cannot be linked back to you) are both retained. See our account deletion page for the full process, including an email option if you can no longer sign in.

8. Children

Awni is not intended for use by children under 13, and we do not knowingly let children create accounts. Awni does let a caregiver record care information about a child in their own household; that information is entered and controlled by the adult account holder and is deleted together with the account.

9. Your Rights

Your rights over the personal data we hold about you under the UAE Personal Data Protection Law include:

  • Access — ask what data we hold about you
  • Correction — ask us to correct inaccurate data, or edit it directly in the app where the app lets you
  • Erasure — ask us to delete your data; the primary manager can also delete the whole household’s data directly from Settings (Section 7)
  • Restriction and objection — ask us to stop or limit a particular use of your data
  • Withdraw consent — where we rely on your consent (Section 5), withdraw it at any time: for an AI feature, turn it off in Settings; otherwise, contact us

To exercise any of these rights, use the in-app option where one exists, or contact us at the address in Section 10. We will respond within a reasonable time.

If you are not satisfied with our response, you can complain to Lexura Edge FZC LLC directly (Section 10), or to the UAE Data Office, the UAE’s data protection regulator.

10. Contact

Awni is a product of Lexura Edge FZC LLC. For privacy-related questions, contact us at privacy@awniapp.com. For your other privacy rights, see Section 9.

11. Governing Language

This Privacy Policy is provided in both English and Arabic for your convenience. In the event of any conflict, ambiguity, or inconsistency between the English and Arabic versions, the English version shall govern and prevail.