Delete Your Account

Last updated: June 2026

Awni, by Lexura Edge FZC LLC, lets you delete your account and all associated data at any time. This page explains how to request deletion and what happens to your data.

Delete from within the app (recommended)

If you can sign in, the fastest way to delete your account is from the app:

  1. Open Awni and sign in.
  2. Go to Settings.
  3. Tap “Delete My Account”.
  4. Confirm by tapping “Schedule Deletion”.

Your account is then scheduled for deletion with a 30-day grace period. If you change your mind, simply sign back in within 30 days and your account is automatically restored. After 30 days, your account and all household data are permanently deleted and cannot be recovered.

Only the account owner (primary manager) can delete the household. Doing so removes the accounts and data of any helpers and additional managers in that household.

Can’t access the app?

If you can no longer sign in, you can request deletion by email:

Email hello@lexuraedge.ae from the address associated with your account, with the subject “Delete my account”. We will verify your request and delete your account and associated data within 30 days, and confirm by email once complete.

What gets deleted

When your account is deleted, the following data is permanently removed:

  • Your account profile (name, phone number, email)
  • Your household and its members (helpers and additional managers)
  • Tasks, task history, and completion records
  • Children’s profiles and care logs, including feeding, sleep, growth, diaper, milestone, and medication entries
  • House rules and pending requests
  • Push notification tokens

What we retain

For security and to understand product usage in aggregate, we retain a small amount of non-identifying data after deletion:

  • Anonymized usage statistics (e.g. household age, member count, language) stored against a one-way hashed identifier — these contain no personal information and cannot be linked back to you.
  • An internal audit-log entry recording that a deletion occurred, with no personal information.

Subscription and purchase records are managed by the Apple App Store or Google Play and are retained by them per their own policies. We do not store payment-card details.

Questions

For any questions about account or data deletion, contact us at hello@lexuraedge.ae. See also our Privacy Policy.